Oireachtas Joint and Select Committees

Tuesday, 27 October 2020

Joint Oireachtas Committee on Transport, Tourism and Sport

Issues Affecting the Aviation Sector: Discussion

Mr. Filip Cornelis:

I do not have a precise date, but it is a matter of weeks, I would think.

We published advice on the question of passenger rights. The EU rules remain in place and are unchanged. As has always been the case, the enforcement of those rules is primarily the responsibility of the member states' consumer protection authorities. In the Commission we are working with those authorities and linking them up and networking them to assist in pursuing passenger rights. It is clear that there is still a backlog of cases, for example involving reimbursements. However, I must say that many airlines have adapted their approach over the past months, even though we are not entirely there yet.

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