Ms Oonagh Buckley:

It was us saying to centre managers that we needed them to start planning for this. We had our first planning meeting for Covid-19 on 6 March and we have worked might and main 24-7 ever since to manage the situation. It was very much us proactively working with centre managers to get them to look at the situation that they needed. As the Deputy will have heard, we now have daily phone calls with them. We deal very proactively with their concerns and manage that through a specialised helpdesk that we put in place.