Mr. Tadhg Daly:

No. Two calls would happen in what I would term ordinary times. One would be to the ambulance, potentially, if someone fell, and the other to the family. I am absolutely 100% confident, and can stand over the fact, that families of those who had residence in nursing homes were kept informed at all stages. There were challenges in terms of staffing, no doubt, in terms of answering all the queries.