Ms Anne O'Connor:

We are satisfied that we have processes in place in mental health settings. We are working with providers in disability services settings. Most disability services are provided through funded agencies. In some instances, people are easier to isolate than others for a variety of reasons, and we are looking at ways in which we can work with service users and their families. We have come up with different ways of providing services to be able to provide isolation. I cannot say that we are satisfied that we will not have an issue isolating somebody. However, we have worked a lot with services to see how they can isolate people when required.