Kate O'Connell (Dublin Bay South, Fine Gael) | Oireachtas source

It is people like Donal Brennan who are interfacing with the patients who have survived and who have, perhaps, had their life plans altered. A bit like engaging with patient groups, we have to talk to the people it affects. I imagine that people in the Department and, from our perspective, in here can be very removed from the process.

One has to interface with patients in order to hear what they are saying.