Damien English (Meath West, Fine Gael) | Oireachtas source

To be clear, there is somebody in place and I will find out who that person is. It is not an issue of resources to have someone to answer a phone and make a decision. There are plenty of people in the local authorities who are paid to do this job. Naturally, we want to beef up the teams but an extra 800 staff have been allocated. If local authorities make a case to us for extra staff we try to honour their request when it comes to housing. That is different from saying there is nobody to take a call and make a decision.