Oireachtas Joint and Select Committees

Thursday, 21 November 2019

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach

Dual Pricing for Insurance: Discussion (Resumed)

Photo of Pearse DohertyPearse Doherty (Donegal, Sinn Fein) | Oireachtas source

I have focused mainly on the impact of dual pricing on consumers. We know it is banned in at least 17 states in the US. A major study was done in Britain, which has many of the same operators as we do in this market. Some of them have acknowledged to the committee they also operate dual pricing in this market. The study in Britain found it affected 6 million consumers and that they were overcharged by €1.4 billion as a result of dual pricing in insurance. This is one end of it. There is another end with regard to dual pricing or price optimisation, which is the payment of claims. As a result of this behavioural big data being gathered by the insurance companies people have a different awards made to them by the insurance industry not on the basis of the validity of the claim but on the basis of behavioural attitudes, such as low levels of education, disabilities or older age. Is Mr. Hassett aware of anybody in the Irish sector using big data to optimise claims payouts?

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