Mr. Michael Horan:

The ghost broker purchases a real policy from an insurance company. They operate on social media channels. People contact the ghost broker. They change information about the customer relating to the rating factors. The main rating factor in motor insurance would be a motorist's age, driving experience and no claims history and the ghost broker might bring down the price of the policy to make it more attractive. They sell the policy to the customer and charge a fee but the policy is worthless. The person believes they have bought a bona fide motor insurance policy but it all comes out in the wash later on. In effect, wrong information has been provided to the insurance company. It is a fraud.