Mr. Ger Deering:

It is important to note that I can direct compensation and rectification. The compensation is in addition to the rectification. For example, with a tracker mortgage complaint, there is no limit on the rectification. I can direct the provider or the bank to put the person on the tracker mortgage rate and the value of that could be very significant. It could be over €500,000. Separate from that I can direct compensation. There is a cap of €500,000 on compensation but there is no limit to the rectification.