Oireachtas Joint and Select Committees

Tuesday, 19 November 2019

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach

Tracker Mortgages and Differential Pricing in Insurance: Discussion

Mr. Ger Deering:

That will change. First, investigation and adjudication is the lengthier process so it takes longer. The other issue is that so many complaints were on hold for so long and then came off hold. We then got into jurisdictional assessment which, unfortunately, took time as well. What one will see now is a significant number of decisions. Unless complaints are settled, one will see many more decisions issuing. If one considers the process as a linear process, that is the very last step of it. We are now approaching that step for quite a number of complaints and one will see the number increase significantly in the coming months.

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