Pearse Doherty (Donegal, Sinn Fein) | Oireachtas source

The consumer protection code exists in the here and now to protect customers in the here and now. It does not deal with what a company may do to customers over the lifetime of their experience. I and many others have phoned our insurance companies to ask if a renewal quote is the best the company can offer. If it says it is the best quote and I ask why I can get a quote from the same company online for €274 less than the renewal quote, how is that company in compliance with the consumer protection code of 2012, under which it has a responsibility and legal obligation to treat me fairly?