Oireachtas Joint and Select Committees

Thursday, 7 November 2019

Public Accounts Committee

2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms

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9:00 am

Mr. John McKeon:

Our position was that we wanted to make sure we understood the report and the consequences and we had a response. We also wanted to get some clarification about it. Obviously, it was going to take us more than a week. We took four weeks to do that.

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