Oireachtas Joint and Select Committees
Thursday, 7 November 2019
Public Accounts Committee
2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms
9:00 am
Mr. John McKeon:
Absolutely. If we were looking for permission to start this project and spend this money now, we would have a comprehensive cost benefit analysis and business case. It was not required then. I honestly believe that the core principles and elements were in place. That is where we are. The decisions had already been taken.
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