Oireachtas Joint and Select Committees
Thursday, 7 November 2019
Public Accounts Committee
2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms
9:00 am
Mr. John McKeon:
I have said what I have said. Looking back, it would absolutely be preferable to have a single business case document, if for no other reason than the fact that it would be far easier for me to talk about it before this committee. There was no single business case document, but that does not mean the project was not coherently planned or managed. That is the core point.
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