Oireachtas Joint and Select Committees
Thursday, 7 November 2019
Public Accounts Committee
2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms
9:00 am
Mr. John McKeon:
That is right, on average. The highest level of appeals we have across any scheme is in the disability allowance scheme. About 16% of disability allowance claims will be appealed. On most other schemes, the figure is between 1% and 3%, with the exception of carer's allowance, which is another medical one.
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