Oireachtas Joint and Select Committees

Thursday, 7 November 2019

Public Accounts Committee

2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms

See the whole debate « Previous speaker Next speaker »

9:00 am

Ms Jacqui McCrum:

It depends on the complexity of the case. In some cases if they have to have an oral hearing there is a backlog on that. It is taking about 27 weeks to get an oral hearing, which is too long. We accept that it is too long.

Comments

No comments

 

Log in or join to post a public comment.