Oireachtas Joint and Select Committees

Thursday, 7 November 2019

Public Accounts Committee

2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms

9:00 am

Photo of Catherine ConnollyCatherine Connolly (Galway West, Independent) | Oireachtas source

I never take comfort from anything like that. I just look at the Comptroller and Auditor General's chapter and see what he is saying and then I want to know what the Department is doing. I will take comfort from that rather than a comparator with somewhere else. That is really the basis of our work here in addition to our own questioning.

The Comptroller and Auditor General talked about the timeliness of payments and Mr. McKeon has given us a very good account of how there are only so many weeks. I asked a parliamentary question on this. The disability allowance seems to be one area that is not matching what Mr. McKeon is telling me. Somebody on the ground who has appealed a refusal is waiting. We are being told there is a backlog. I do not see that here. Is there a backlog in appeals for disability allowance and the medical assessors?

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