Oireachtas Joint and Select Committees

Thursday, 7 November 2019

Public Accounts Committee

2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms

9:00 am

Photo of Catherine ConnollyCatherine Connolly (Galway West, Independent) | Oireachtas source

I just lost the letters. I know exactly where it is and will be coming back to it. If we had a breakdown of that, it would be good. On unmatched payments in the same accounts, on page 5 I read that overpaid customers sometimes make repayment with insufficient details. People of their own accord decide to pay back some money in the case of an overpayment, is that it?

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