Oireachtas Joint and Select Committees

Thursday, 7 November 2019

Public Accounts Committee

2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms

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9:00 am

Ms Jacqui McCrum:

The report was delivered on 15 August. The request went to her on 22 August and she replied on that date to say she was not prepared to meet until such time as we had prepared our plans in accordance with her letter, which would have been at least six to eight weeks later.

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