Oireachtas Joint and Select Committees
Thursday, 7 November 2019
Public Accounts Committee
2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms
9:00 am
David Cullinane (Waterford, Sinn Fein) | Oireachtas source
The important issue is that there are good and healthy exchanges between Departments and statutory agencies, and that there are appropriate ways in which responses are given on serious issues. Ms Dixon had a draft report and sought responses from the Department but they were sent as 470 scanned, unpaginated pages. Subsequently, she received what she described as a searchable version but it took some time to receive it. That is what she stated. It is a fact in her report.
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