Oireachtas Joint and Select Committees
Thursday, 7 November 2019
Public Accounts Committee
2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms
9:00 am
Mr. John McKeon:
No, we do not, and there are reasons for that. It is not a decision the Department took lightly. We took it on strong advice from the Attorney General. The public services card delivers a lot of benefits to administration and customer service. It would be reckless and foolhardy if we were not to challenge those findings on the basis of the advice we received.
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