Oireachtas Joint and Select Committees

Thursday, 7 November 2019

Public Accounts Committee

2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms

9:00 am

Mr. John McKeon:

The Minister announced this morning that we are renewing the contract with An Post, which is roughly €50 million a year. About a third of all our payments are made via An Post, and about 70% via the banks. The bank charges are significantly lower than the equivalent charges through An Post.

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