Oireachtas Joint and Select Committees

Thursday, 7 November 2019

Public Accounts Committee

2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms

9:00 am

Photo of Catherine MurphyCatherine Murphy (Kildare North, Social Democrats) | Oireachtas source

The amount of money being used predominantly for housing demonstrates the crisis we are currently in. I just wanted to make that point.

I refer to administrative expenses. Bank charges of €2.2 million and negative interest of 1.1% were incurred in 2018. I ask the witnesses to explain how the Department receives money and whether there are ways of reducing or avoiding the amount of money paid for administration. Does that figure relate to drawdowns or arrears? What is its nature?

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