Oireachtas Joint and Select Committees

Thursday, 7 November 2019

Public Accounts Committee

2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms

9:00 am

Mr. John McKeon:

That is exactly why we do the control surveys - to inform our control approach. As I explained earlier, what we have done up to now is write to a large number of people in receipt of pensions every year who had declared means. We knew they had means and we say, "Listen, if things have changed, will you please tell us?" We are now going to issue 10,000 letters a year to people who have new means and where it has been a number of years since they last claimed, reminding them that if their means have changed, they need to tell us.

Comments

No comments

Log in or join to post a public comment.