Oireachtas Joint and Select Committees

Thursday, 7 November 2019

Public Accounts Committee

2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms

9:00 am

Photo of Shane CassellsShane Cassells (Meath West, Fianna Fail) | Oireachtas source

Is that correspondence issued on an annual basis? Many people are frugal up to turning 65 years of age, but perhaps their circumstances then change. They are not being deceitful on purpose, but they might come into some money. They are not checked until they are hit with a bill a number of years later. I mentioned the €100,000 in respect of the 80 year old. Has the effectiveness of the measures and correspondence been improved in recent years?

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