Oireachtas Joint and Select Committees

Thursday, 7 November 2019

Public Accounts Committee

2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms

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9:00 am

Mr. John McKeon:

We have a dedicated unit that contacts all schools in advance, gives them the timelines, the paperwork to be completed and advice on how to apply. Perhaps we could be better at it, but most schools - the vast majority - get the application form in.

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