Oireachtas Joint and Select Committees

Thursday, 7 November 2019

Public Accounts Committee

2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms

9:00 am

Mr. John McKeon:

Effectively, it is where only one supplier can provide what is required. I do not want to name a particular provider, but everybody knows the world's main provider of PC software, for example. The Department has a suite of office application packages and so on and there is only one supplier that can provide them.

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