Oireachtas Joint and Select Committees
Thursday, 7 November 2019
Public Accounts Committee
2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms
9:00 am
Seán Fleming (Laois, Fianna Fail) | Oireachtas source
I have a few final questions, having looked through the documentation presented to us. Mr. McKeon mentioned that around 1% of all cases are appealed. I ask him to send a note on how many refusals are appealed. I presume that most people who apply for a payment and get that payment do not appeal. The only figure that is relevant in terms of judging the numbers that will appeal is the figure for refusals. Perhaps Mr. McKeon knows the global figure for the number of refusals.
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