Oireachtas Joint and Select Committees

Thursday, 7 November 2019

Public Accounts Committee

2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms

9:00 am

Mr. John McKeon:

Yes, the same company. We paid the provider to include a chip for the national transport service. New security features were also developed internationally to make sure cards could not be duplicated and we wanted those features included in the card. We put those extra things in, which is part of the explanation.

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