Oireachtas Joint and Select Committees
Thursday, 7 November 2019
Public Accounts Committee
2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms
9:00 am
Mr. John McKeon:
In the interests of clarity, there were other changes. I mentioned other change requests. The timeframe involved in rolling it out was from 2008 to 2011, during the crisis. We had the opportunity to integrate the Leap card integrated ticketing system into it so we took that opportunity, which meant that we had to pay for that. New security features were introduced------
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