Mr. Aidan O'Driscoll:

I am delighted Deputy Chambers said that - he is singing my tune. I absolutely believe strongly in organisational metrics. I accept that we have to provide specific metrics to the committee. However, I wish to clarify on point: that slide is actually about something else and I did not refer to it in the opening statement.

We keep being asked what lessons we learned from running a successful reorganisation. That is what that is intended to be. These are the things we think we did that allowed us to deliver the restructuring - and it is only the restructuring - on time and within budget. The first effort, and I stress it is only a first effort, at stating clearly in the functional outcomes the different behaviours that could be reasonably expected of us can be seen in the previous two slides concerning key performance indicators, KPIs, and functional outcomes. I am happy with slide No. 16, which states the behaviours that can be expected of us. The following slide is an attempt to translate those behaviours into KPIs, which I have a great deal of background in trying to develop. Attempting to develop a sense of outcomes into specific KPIs is always a challenge. This is a reasonable effort and will inform the KPIs we will then include, for example, in our statement of strategy for the organisation. That strategy will be an important driver of behaviour within the Department. We are, therefore, addressing this issue of metrics and I agree 100% with Deputy Jack Chambers that that is what we need to judge the outcomes.