Ms Rachel Downes:

The challenge is identifying who is in that cohort at the beginning. When opening up a scheme such as this one, survivors who can manage their own applications are probably the first people to contact us. It has taken some time to identify the people who need additional supports. Sometimes they are identified by other survivors. As we build relationships with them, they might inform us that they have a sibling or friend or know someone else who needs support. It is only through those relationships that we find out about people who need additional supports from us.