Ms Anne Graham:

Issues with retention of services face any public body. It is especially a matter of trying to ensure that all of the people who are working for the organisation are engaged. One would want to be able to train the whole organisation but much of our staff training has to go to our employees, rather than those on outsourced placements. There is not a major staff retention issue but there could be in the future. We have been looking for a combination of specialities in finance and IT.

We have a significant cost associated with ensuring our systems are secure and operating. There is a large team required to be able to support that. It is primarily outsourced.