Oireachtas Joint and Select Committees

Thursday, 10 October 2019

Public Accounts Committee

2018 Financial Statements of the National Transport Authority

9:00 am

Photo of Seán FlemingSeán Fleming (Laois, Fianna Fail) | Oireachtas source

Why can it not be done electronically overnight? Somebody has to go after the people with the cards for a refund or to get the money back for using the card. In a case I raised at a previous committee meeting, a person had been using a card for well over a month. Let us be clear that the card in this case should not have been used during that time. At the end, the person received a bill for €1,000 for unauthorised use of a card. This was because of the long delay during which the person was allowed to continue to use an expired card. There seems to have been a big delay at the NTA's end.

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