Ms Ana Niculescu:

It is important to have clarity on the results sought from industry and to have clear definitions and criteria to identify the harms that fall within the scope of the definitions. We could use examples from other jurisdictions, such as the German Network Enforcement Act, which provides for a tiered system. It is important to look at the model in New Zealand where there is user education and empowerment, with a culture of reporting. Self-regulation is tier two. There is also oversight from a statutory body.