Ms Karen White:

We have been working to try to surface more healthy conversations in the application of algorithms and how we deploy them on Twitter. In tackling certain types of behaviour, like troll-like behaviour - which in some instances, as I have mentioned before, is neither illegal nor a violation of the Twitter rules but still has the potential to detract and distort from healthy conversations on Twitter - we are trying to surface healthier conversation and down-rank that type of behaviour that distorts and detracts from the conversation. That is one way that algorithms are used. In that sense the content is not removed from the service. It would still remain there but we are ensuring we are not giving more prominence to unhealthy types of conversation, particularly in-----