Mr. Ryan Meade:

One of the big reasons we use vendors is that, as other speakers have said, the nature of the harms and threats that need to be dealt with varies over time. At a particular point in time, there may be a great need for language skills related to a particular location or coverage in a particular area. It is very important that we work with vendors so we are able to scale our activity to provide both 24-7 coverage and coverage in all of the languages in which this material might arise.