Ms Karen White:

Just to clarify, the objective of the Twitter transparency report is to provide transparency for people so that they know the scale of the enforcement actions we are taking as well as the unique reports we are receiving. I appreciate why there may be the impression of reactivity when we say that we have introduced measures in the past year.

Sometimes we are reacting to the changing behaviours we see online. Twitter is a window to the world. I have worked with Twitter for more than five years and nobody could have anticipated how online services and the Internet in general would be used by terrorist organisations.