Oireachtas Joint and Select Committees

Thursday, 3 October 2019

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach

Insurance Sector: Discussion (Resumed)

Mr. Anthony Brennan:

It does. I would point again to what Mr. Quinlan said about brokers because we get over 90% of our business through brokers. It is a commercial reality. It is the way the marketplace works. However, I would point out that, similar to Aviva, in a five-to-seven year duration, one is looking at a 15% to 20% switch rate. If one looks at those other industries we talked about, such a switch rate would be a very high one for those industries. We are making it easy for customers to move around. The broker community enables that.

One of the challenges, if one looks at this, is it seems easy to say one can legislate for it but when one starts to figure out how it would work in practice, it would create all sorts of other loopholes that would make it more difficult. The effect it would have on the marketplace in the short term is difficult to know.

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