Oireachtas Joint and Select Committees
Thursday, 3 October 2019
Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach
Insurance Sector: Discussion (Resumed)
Pearse Doherty (Donegal, Sinn Fein) | Oireachtas source
Price optimisation punishes loyal customers. Does Mr. Mahon accept, given the findings so far, that the more loyal customers are, the more likely it is that they will have a price premium? Aviva's experts in price optimisation need to understand behavioural attitudes so that people willing to renew repeatedly will be penalised with higher premiums. Is that what this really means?
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