Simon Harris (Wicklow, Fine Gael) | Oireachtas source

I acknowledge that the committee is very busy, but the new head of the PCRS section of the HSE is eager to engage with stakeholders. The committee may wish to meet representatives of the PCRS and the medical card section and provide feedback. We constantly try to improve our processes. The HSE has done a very good job in going online with medicalcard.ie. When I first visited the medical card centre in Finglas, there was paper all over the place which had come in the post. One can now apply and upload documents online. One can take a photo on one's iPhone and submit it. One receives a text message in order to track a submission. There is always room for improvement. If there are difficulties in that area, we should work together to address them.