Mr. Peter Tyndall:

My office offers a free alternative to the courts, in which one does not require legal representation.

People obviously have the right to raise these issues through the court system, if they choose to. While my office can only make recommendations, our experience has been that those recommendations are accepted not least because the scrutiny of the Oireachtas on Departments, Government agencies and local authorities is such that if there is a reluctance to accept recommendations, usually the pressure brought to bear by the democratic process has meant that people have fallen in line with the recommendations.