Niall Ó Donnghaile (Sinn Fein) | Oireachtas source

I suppose there is a difference between issues being addressed and addressed satisfactorily. That is the point I wish to nail down. Are the issues addressed satisfactorily?

I now understand a wee bit of the process of the visits. Is there a way for residents to contact the Ombudsman outside of the visits? Is there a hotline or other system of contact?