Thomas Pringle (Donegal, Independent) | Oireachtas source

That brings me onto another problem with the asylum system. RIA wants to get complaints about the system. If the system is not working right, it wants to hear about it. However, it will not accept the word of anyone who is not a resident. It does not want to hear from local support groups that are working with residents. I think that puts the residents in a very vulnerable position in their dealings with management. They are exposing themselves as being unhappy. It has happened in the past that somebody who has complained has been moved. It can be a difficult situation. Has the Office of the Ombudsman found this to be the case across the board?