Mr. Sean Garvey:

I would like to make a distinction with regard to a small number of emergency reception and orientation centres. We happen to have an Arabic speaker in our staff, so that works very well for us. We do not have that facility for other areas. In general, we have not had any issue with communicating with any resident. If a resident does not have English as a language, he or she will speak to us through a friend or somebody like that. We have found that this has worked for us. We do not bring interpreters because we do not have that service.