Ms Fiona McDonnell:

There is a requirement for anybody who has direct contact with children to be qualified. If the person in charge needs a qualification it would be the level 5 qualification across the service. From the point of view of culture, it is important that there is an effective management structure in services. If there is a strong presence from a registered provider, that would be a red flag as it affects the system. When child care workers see things, it is important that they come to Tusla and tell us. However, they tend to leave the service so turnover of staff is another indicator for us.