Ms Barbara Delaney:

In terms of national legislation and where ComReg fits in with regard to consumer service and rights, the universal service regulations apply across the board to all undertakings, including Eir, mobile and so on. Our role is to uphold those rights and that covers a range of things that specifically relate to customer service, between contracts, switching and code of practice for complaints handling. Our role is very much across the board in terms of all undertakings, including Eir.