Timmy Dooley (Clare, Fianna Fail) | Oireachtas source

Does Mr. Hayes have some regrets then that it took an individual having to go to those extreme lengths to highlight the issue to which Mr. Hayes specifically referred in order for it to be addressed? Does he regret that the internal procedures were not better? I accept that the ESB is a big organisation and that a lot is going on. Surely, however, there are lessons to be learned from this experience. Does Mr. Hayes accept that?