Catherine Connolly (Galway West, Independent) | Oireachtas source

I have a quick comment for Mr. Lynch. I welcome the documentation I got from the HSE. When I was mentioning things from Galway, that was in a general manner for use as an illustration. It is fascinating and worrying when I look through that document. When we look at Staffordshire in England, despite all of the protocols and everything else being in place, it was the persistence of the complaints that had an effect and not the mortality rate or anything else. That is my experience in Ireland. Something happens if somebody persists. The second aspect was the extraordinarily high rate of patient falls. These account for 26% of all incidents recorded on the national incident management system. We have run out of time but I just wanted to make those observations.