John McGuinness (Carlow-Kilkenny, Fianna Fail) | Oireachtas source

An issue that has come across through all the hearings is the lack of or limited information on this. The suggestion made by Senators Paddy Burke and Lawlor relates to information. It may not lower the cost of the premium but it would inform the customer. I am on the same line as Senator Burke on this. If the customer wants to be made aware of the details of a settlement in any case, surely it would help the representatives' industry and the marketplace over time to understand what has happened. The industry might have fewer customers giving out about individual insurance companies. I have a simple question. On a voluntary basis or on the basis of good business practice, would the industry not undertake to make that information available and, if not, why not?